• Whenever possible, fax us or provide us with a black & white print-out of what your file is supposed to look like.

• Most programs will allow you to "embed" fonts when you save your file; this ensures that any font that is not on our system will print the same as is does on yours. If your program does not support this feature, please INCLUDE ALL NON-STANDARD FONTS with your files.

• Although PDF (Adobe's Portable Document Format) is the safest way to go when outputting digital media, we still ask that you provide us with a black & white (faxed) copy of what the file is supposed to look like. (Yes, even PDF's have their little quirks!)

• Avoid low-resolution graphics (ie below 72 dpi). They will print out very "bitmapped" and unattractive.

• NEVER try to make a lower resolution image bigger. They will print out horribly bitmapped. The best tip: scan your image at a higher resolution, then DECREASE it to the size you require.

• RIP (Rasterised Imaging Process) charges vary from one software program to another (some RIP much slower than another), and we encourage you to contact us to get a quote so there are "no surprises" when you get your bill. Larger files (ie multi-page Powerpoint Presentations) tend to RIP much slower than single page documents. RIP charges vary from $5 to $15 dollars per file.

• On larger jobs, in most cases we will waive the RIP charge altogether.

• And the best tip of all: If you're at all unsure about your file CALL US! We're here to help.